The answers you're looking for may be in your SageTV Setup Guide or in the SageTV Recorder manual or listed in our 3rd Party Support , Troubleshooting and Tips and Tricks sections. If you still haven't found your answer after utilizing these options, please send us a support request using the form below. Only complete the fields that are relevant to your system. You will receive a reply within 72 hours. Thank you.

Important Notes: Be sure to tell us as much information about your system configuration so we can determine if there is a common support issue among similar PC configurations.

General Information



Software Information

System Information

if other:

if other:



Graphics Card

DVD Software/MPEG-2 Decoder Installed (List all installed)

Additional Hardware (i.e. Infrared Transmitter, Remote Control, etc)

Service Area Information

Television Service Provider (i.e. Comcast, DirecTV, Dish)

Broadcast City and State


Support Question/Issue (In detail)